1. Acceptance of Terms
These Terms & Conditions ("Terms") govern your use of the website, software applications, subscription services, and custom digital development provided by Axovira ERP ("Axovira", "Company", "we", "us", or "our").
By purchasing a subscription, executing a service agreement, or accessing our platform, you confirm that you have read, understood, and agreed to be bound by these Terms.
2. Description of Services
Axovira provides a cloud-based Enterprise Resource Planning (ERP) platform featuring modules for Inventory Management, Purchase Management, Sales & Billing, Production & Manufacturing, HR & Payroll, Accounts & Finance, and Analytics Reports. Additionally, Axovira delivers custom digital services including website development and mobile application development.
3. User Accounts & Access Controls
You are responsible for maintaining the confidentiality of your account login credentials and role-based permissions. You agree to accept responsibility for all activities that occur under your user accounts. You must notify Axovira immediately of any unauthorized access or breach of security.
4. Subscriptions, Pricing & Renewals
- Billing Cycle: Subscriptions are billed in advance on a monthly or annual basis depending on your selected plan.
- Automatic Renewal: Plans renew automatically at the end of each billing cycle unless cancelled prior to the renewal date.
- Cancellation: You may cancel your subscription at any time through your account settings or by contacting support. Access remains active through the paid period.
- Refund Policy: Starter, Professional, and Business plans include a 14-day free trial. Custom onboarding fees or custom development services are non-refundable once work has commenced.
5. Acceptable Use Policy
You agree not to misuse the Axovira platform. You must not attempt to compromise system integrity, reverse engineer source code, transmit malicious software, or bypass security access controls.
6. Intellectual Property Rights
Axovira retains all rights, title, and interest in and to the platform, including all software code, visual design elements, trademarks, and documentation. You retain 100% ownership over all business data, records, and content uploaded to your ERP instance.
7. Service Level Agreement (SLA) & Uptime
Axovira targets 99.9% platform availability across all deployed cloud environments, backed by automated daily backups and fault-tolerant cloud architecture.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Axovira shall not be liable for any indirect, incidental, consequential, or punitive damages resulting from your use of or inability to use the service.
9. Termination
We reserve the right to suspend or terminate access to the platform upon material breach of these Terms, non-payment of subscription fees, or fraudulent activity.
10. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Axovira Legal & Compliance Team
Email: sales@axoviraerp.com
Address: 1001 S Main ST STE 700, KALISPELL, MT, 59901